One inbox for every customer conversation
Repliva brings Facebook Messenger, Instagram Direct, WhatsApp Business and your website chat into a single shared inbox, so your team can answer every customer quickly without switching apps.
Features
One shared inbox
Messages sent to your Facebook Page, Instagram Professional account, WhatsApp Business number and website chat arrive in one place, and your replies go back through the same channel.
Automations
Rules that greet new customers, tag and assign conversations, and follow up when a conversation goes quiet, all within each platform’s messaging rules.
Optional AI assistant
Suggests or sends replies based only on the knowledge you give it. You decide whether it answers automatically, and you can switch it off per conversation.
Built for teams
Assign conversations, leave internal notes, keep contact history, orders and call records next to each customer, and control access with roles.
Your accounts, your control
You connect only the Facebook Pages, Instagram accounts and WhatsApp numbers you manage, through Meta’s official APIs, and you can disconnect them at any time. We use the access you grant only to run your inbox, and we never sell your data or use it for advertising. Read our Meta Integration Disclosure, Privacy Policy and Data Deletion Instructions.
Repliva is an independent product and is not affiliated with or endorsed by Meta Platforms, Inc.
About Repliva
Repliva is built and operated by Repliva.
Noapara, Abhaynagar, Jashore, PO: 7460, Bangladesh